Shipping & Delivery

Free, Anonymous & Fast Delivery

Anonymous Discreet Packaging

  • All packaging is discreet, there are no labels, markings, or logos.

Customized Dolls

  • Delivery Time = Production Time + Shipping Time
  • Production Time: This is the time it takes for us to produce your custom made sex dolls: 7-14 days
  • Shipping Time 

    • Standard Shipping
      Only available for US/EU/UK customers: Ship from our factory directly after the doll is finished, shipped by Ocean Container Ship (US), SINO-EU Freight Train (EU/UK) or SINO-EU Freight Truck (EU/UK), which is cost-effective, recommended.

      to US:
      Free Shipping. First, it is transported by Ocean Container Ship from our factory in HongKong to our express partner warehouse in Los Angeles, and then it is picked up by UPS (once your package is released and inspected, we will arrange for local shipping, your UPS tracking number will become active then) and sent to the customer's address. Recently it takes 6-9 weeks around to deliver (It only take 4-7 weeks before, but recenlty there is a 14-28 day delay as congestion in Los Angeles port).

      Why Your Tracking Status No Update:
      After container ship approach the port, it takes 1-2 weeks to line up to enter the port and then unload the cargo.
      The management department of Los Angeles port will randomly arranges the unloading area for the container ship.
      There is a pick-up area and a waiting area.
      If the ship is arranged to be unloaded in the pick-up area, it can be pickuped up by our courier truck in about 2 weeks.
      If the ship is arranged to be unloaded in the waiting area, we have to wait for notification until approved to arrange our trucks to pick up the container.It will take about 4 weeks to pick up the containers.
      That's the reason why there is a time period no tracking update after arriving at US port.
      Hope get your understanding.


      to EU:
      Shipping Fee is $80 & VAT free. It will take 4 weeks around to deliver after your doll was finished. No need to pay extra VAT.
      Notice - The tracking status will not be updated until the SINO-EU freight truck arrives at your local UPS site. Therefore, if your tracking status is not updated in 3 weeks, no worry, its fine.

      to UK:
      Shipping Fee is $100 & VAT free. It will take 5 weeks around for delivery after your doll was finished. No need to pay extra VAT. Notice - The tracking status will not be updated until the SINO-EU freight truck arrives at your local UPS site. Therefore, if your tracking status is not updated in 4 weeks, no worry, its fine.

      to Other Countries:
      Standard Shipping is Not Available currently. You could choose expedited shipping

    • Expedited Shipping

      Available for most countries, takes 5 - 12 days, cost $350 to $450 for each doll Shipped by UPS/FedEx/DHL.
      For some countries like Canada, Australia you will need to pay for import duty no more than $30.

  • Note
    • Once your doll is finished, you will receive a real photo of your customized doll. It will be shipped out 24 hours later if all is fine and you will receive a second confirmation email that includes the tracking number.
    • On the rare occasion, an unavoidable delay may occur during the production of your doll, of which we will notify you via email.
    • The annual Chinese New Year holiday (1 week in February), International Labor Day (May 1-5), Chinese National Day (October 1-7) orders, production time and shipping time will be longer, because our sex doll factory and courier partners will have a holiday during this period.

    Ready-to-Ship Dolls

    • For US customers. These dolls are stored in our LA warehouse and ready to ship, they will arrive in 3-10 business days after your order is placed.

    • For EU/UK/AU/CA customers. These dolls are stored in our Germany/Spain/United Kingdom/Australia/Canada warehouse and ready to ship, they will arrive in 3-10 business days after your order is placed depends on our localtion.

        Returns & Refund Policy

        Learn more from here.

        List Of Countries We Ship

        United States, United Kingdom, Canada, United Kingdom, Germany, Sweden, France, Italy, Spain, Australia, Netherlands, Poland, Finland, Denmark, Switzerland, Canada, South Africa, Estonia, Iceland, Ireland, New Zealand, Albania, Andorra, Angola, Antigua & Deps, Armenia, Austria, Turkey, Russian Federation, Romania,  Bahamas , Barbados, Belarus, Belgium, Estonia, Greece, Belize, Benin, Bhutan, Bosnia Herzegovina, Botswana, Brunei, Bulgaria, Burkina, Burundi, Cambodia, Cameroon, Cape Verde, Central African Rep, Chad, China, Comoros, Congo, Congo {Democratic Rep}, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, East Timor, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Finland, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Hungary, Ireland {Republic}, Israel, Ivory Coast, Malaysia, Jamaica, Japan, Kenya, Kiribati,, Korea South, Kosovo, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius , Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, {Burma}, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Norway, Palau, Panama, Papua New Guinea, Portugal, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the Grenadines, Samoa, San Marino, Sao Tome & Principe, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Solomon Islands, South Sudan, Sri Lanka, Sudan, Swaziland, Taiwan, Tanzania, Thailand, Togo, Tonga, Turkmenistan, Tuvalu, Uganda, Ukraine, Vanuatu, Vatican City, Zambia, Zimbabwe

        List Of Countries We Do Not Ship

            India, Indonesia, Maledives, Mexico, Brazil, Algeria, Azerbaijan, Bahrain, Bangladesh, Egypt, Iran, Iraq, Jordan, Kazakhstan, Kuwait, Lebanon, Libya, Pakistan, Oman, Palestine, Qatar, Saudi Arabia, Somali, Syria, Tajikistan, Tunisia, Uzbekistan, Yemen, Vietnam, Philiphines